Services and Deliverables

I.              Process Management

            A.         Organizational Alignment

1.         Service – Business Structure Analysis and Function Review

                        2.         Deliverables

a.         Process-based Organizational Chart

b.         Departmental Responsibility Matrix

            B.         Business Process Mapping

                        1.         Service – Value Stream Mapping Workshop

                        2.         Deliverables

a.         Work Flow Diagrams

b.         Process/Quality Indication

c.         Control Chart

            C.        Work Flow Troubleshooting

                        1.         Service – Failure Mode and Effect Analysis

                        2.         Deliverable – Recommendations for Improvement

            D.        Employee Skill Set/Work Environment Review

                        1.         Services

a.         Work Process Skill Set Inventory/Staffing Analysis

b.         SMARTER Objective Workshop (Goal Setting)

c.         LEAN 5S/Kaizen Event

                        2.         Deliverables

a.         Configured 3-in-1 Skill Set Form

b.         Employee Performance Commitment

c.         Improved Work Area

II.            Project Management

A.            Conceptual Design

                        1.         Service – Criteria Building/Design Points

                        2.         Deliverables

a.         Office/Site Arrangement

                        b.         Installation Specification

B.            Work Scoping

                        1.         Service – Office/Site Contract Approach

                        2.         Deliverable – “Scopeman” scope management document

C.           Cost Estimating

                        1.         Service – Contracting/Costing Factor Review

                        2.         Deliverable – Detailed Total Installed Cost Estimate

D.           Scheduling

1.         Service – Milestone Target/Long-lead Item Review

2.         Deliverable – Suretrak/MS Project Schedule Compilation/Updates

E.            Implementation/Site Management

                        1.         Service – Process Improvement Facilitation / Project Supervision

                        2.         Deliverables – Daily Reporting and “PM Book” Financial Tools